Date
2020Metadata
Show full item record
Konferenzveröffentlichung
Designing a Conversational Agent as a Formative Course Evaluation Tool
Abstract
Today’s graduating students face ever-changing environments when they enter their job life. Educational institutions must therefore continuously develop their course structure and content in order to prepare their students to be future employees. A very important means for developing the courses is the students’ course evaluations. Due to financial and organizational restrictions, these course evaluations are usually carried out quantitatively and at the end of the semester. However, past research has shown that this kind of evaluation faces certain constraints such as low acceptance rates, only time-related insights and low-quality answers that do not really help the lecturer to improve the course. Drawing on social response theory, we propose that conversational agents as a formative course evaluation tool are able to address the mentioned problems by interactively engaging with students. Therefore, we propose a set of design principles and evaluate them with our prototype Eva.
Citation
@inproceedings{doi:10.17170/kobra-202010231993,
author={Wambsganss, Thiemo and Winkler, Rainer and Schmid, Pascale and Söllner, Matthias},
title={Designing a Conversational Agent as a Formative Course Evaluation Tool},
booktitle={Entwicklungen, Chancen und Herausforderungen der Digitalisierung. Band 1: Proceedings der 15. Internationalen Tagung Wirtschaftsinformatik 2020},
year={2020}
}
0500 Oax
0501 Text $btxt$2rdacontent
0502 Computermedien $bc$2rdacarrier
1100 2020$n2020
1500 1/eng
2050 ##0##http://hdl.handle.net/123456789/11893
3000 Wambsganss, Thiemo
3010 Winkler, Rainer
3010 Schmid, Pascale
3010 Söllner, Matthias
4000 Designing a Conversational Agent as a Formative Course Evaluation Tool / Wambsganss, Thiemo
4030
4060 Online-Ressource
4085 ##0##=u http://nbn-resolving.de/http://hdl.handle.net/123456789/11893=x R
4204 \$dKonferenzveröffentlichung
4170
5550 {{Dialogsystem}}
5550 {{Lehrveranstaltung}}
5550 {{Evaluation}}
5550 {{Designwissenschaft <Informatik>}}
5550 {{Mensch-Maschine-Kommunikation}}
7136 ##0##http://hdl.handle.net/123456789/11893
<resource xsi:schemaLocation="http://datacite.org/schema/kernel-2.2 http://schema.datacite.org/meta/kernel-2.2/metadata.xsd"> 2020-10-26T09:55:59Z 2020-10-26T09:55:59Z 2020 doi:10.17170/kobra-202010231993 http://hdl.handle.net/123456789/11893 eng GITO Verlag Urheberrechtlich geschützt https://rightsstatements.org/page/InC/1.0/ conversational agents formative course evaluation design science research human-computer interaction 004 370 Designing a Conversational Agent as a Formative Course Evaluation Tool Konferenzveröffentlichung Today’s graduating students face ever-changing environments when they enter their job life. Educational institutions must therefore continuously develop their course structure and content in order to prepare their students to be future employees. A very important means for developing the courses is the students’ course evaluations. Due to financial and organizational restrictions, these course evaluations are usually carried out quantitatively and at the end of the semester. However, past research has shown that this kind of evaluation faces certain constraints such as low acceptance rates, only time-related insights and low-quality answers that do not really help the lecturer to improve the course. Drawing on social response theory, we propose that conversational agents as a formative course evaluation tool are able to address the mentioned problems by interactively engaging with students. Therefore, we propose a set of design principles and evaluate them with our prototype Eva. open access Wambsganss, Thiemo Winkler, Rainer Schmid, Pascale Söllner, Matthias Berlin doi:10.30844/wi_2020_k7-wambsganss Dialogsystem Lehrveranstaltung Evaluation Designwissenschaft <Informatik> Mensch-Maschine-Kommunikation publishedVersion 2020-03 Potsdam Entwicklungen, Chancen und Herausforderungen der Digitalisierung. Band 1: Proceedings der 15. Internationalen Tagung Wirtschaftsinformatik 2020 Gronau, Norbert Heine, Moreen Krasnova, Hanna Pousttchi, Key ISBN 978-3-95545-335-0 1234-1249 false 15. Internationalen Tagung Wirtschaftsinformatik 2020 </resource>
The following license files are associated with this item:
:Urheberrechtlich geschützt