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Tensions in sustainable warehousing: including the blue-collar perspective on automation and ergonomic workplace design

dc.date.accessioned2021-04-07T10:43:24Z
dc.date.available2021-04-07T10:43:24Z
dc.date.issued2020-05-14
dc.identifierdoi:10.17170/kobra-202103253595
dc.identifier.urihttp://hdl.handle.net/123456789/12693
dc.description.sponsorshipGefördert im Rahmen des Projekts DEALger
dc.language.isoengeng
dc.rightsNamensnennung 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/*
dc.subjectwarehousing logisticseng
dc.subjectautomationeng
dc.subjectergonomicseng
dc.subjectsustainability tensionseng
dc.subjecthuman-technology interactioneng
dc.subjectsustainable transformationeng
dc.subject.ddc330
dc.titleTensions in sustainable warehousing: including the blue-collar perspective on automation and ergonomic workplace designeng
dc.typeAufsatz
dcterms.abstractIn many industrial countries, demographic changes towards an aging society go hand in hand with the need for ergonomic workplaces. Therefore, it is necessary to rethink workplace designs and work processes, particularly in industrial professions, such as logistics. As logistics activities are still characterized by a high amount of manual effort, they represent a suitable field for gaining empirical insights into the implementation of automation and ergonomic practices to inform social sustainable warehousing logistics strategies. By assuming a paradox perspective, this study accordingly examines the research question to which extent tensions arise in the context of sustainable warehousing regarding the implementation of technical automation and improved ergonomic processes. To answer this question, automation and ergonomics practices are studied at two logistics service providers and an industrial manufacturer in Germany. By applying a mixed-methods approach, the study analyzes empirical data derived from semi-structured interviews with logistics and human resource managers at four warehouse sites of these companies. Besides identifying relevant criteria and paradoxical tensions in improving handling processes in the specific cases, technology alternatives were evaluated from blue-collar employees’ perspectives using an analytic hierarchy process (AHP) survey. The present study provides evidence that paradoxical tensions with regard to belonging and performing, as well as between organizational levels and through the change process itself are most important in this context. In this line, the current study contributes to theory and practice by providing insights into paradoxical tensions in warehousing logistics and discussing how automation and ergonomic transformational processes can be successfully managed through addressing interrelated demands of blue-collar workers, managers, and customers.eng
dcterms.accessRightsopen access
dcterms.creatorGruchmann, Tim
dcterms.creatorMies, Annika
dcterms.creatorNeukirchen, Thomas
dcterms.creatorGold, Stefan
dc.relation.doidoi:10.1007/s11573-020-00991-1
dc.subject.swdLagerungger
dc.subject.swdLogistikger
dc.subject.swdAutomationger
dc.subject.swdErgonomieger
dc.subject.swdNachhaltigkeitger
dc.subject.swdTransformationger
dc.subject.swdMensch-Maschine-Systemger
dc.type.versionpublishedVersion
dcterms.source.identifierEISSN 1861-8928
dcterms.source.issueIssue 2
dcterms.source.journalJournal of Business Economicseng
dcterms.source.pageinfo151-178
dcterms.source.volumeVolume 91
kup.iskupfalse


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