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Alexa, Can You Help Us Solve This Problem? How Conversations With Smart Personal Assistant Tutors Increase Task Group Outcomes

dc.date.accessioned2021-04-29T12:14:49Z
dc.date.available2021-04-29T12:14:49Z
dc.date.issued2019
dc.identifierdoi:10.17170/kobra-202104163687
dc.identifier.urihttp://hdl.handle.net/123456789/12756
dc.language.isoengeng
dc.publisherAssociation for Computing Machinery
dc.rightsNamensnennung - Nicht-kommerziell - Weitergabe unter gleichen Bedingungen 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-sa/4.0/*
dc.subjectSmart Personal Assistanteng
dc.subjectcomputer-supported collaborationeng
dc.subjectAmazon Alexaeng
dc.subjectexperimenteng
dc.subject.ddc004
dc.titleAlexa, Can You Help Us Solve This Problem? How Conversations With Smart Personal Assistant Tutors Increase Task Group Outcomeseng
dc.typeKonferenzveröffentlichung
dcterms.abstractDespite a growing body of research about the design and use of Smart Personal Assistants, existing work has mainly focused on their use as task support for individual users in rather simple problem scenarios. Less is known about their ability to improve collaboration among multiple users in more complex problem settings. In our study, we directly compare 21 groups who either use a Smart Personal Assistant tutor or a human tutor when solving a problem task. The results indicate that groups interacting with Smart Personal Assistant tutors show significantly higher task outcomes and higher degrees of collaboration quality compared to groups interacting with human tutors. The results are used to suggest areas for future research in the field of computer-supported collaboration.eng
dcterms.accessRightsopen access
dcterms.creatorWinkler, Rainer
dcterms.creatorSöllner, Matthias
dcterms.creatorNeuweiler, Maya Lisa
dcterms.creatorRossini, Flavia Conti
dcterms.creatorLeimeister, Jan Marco
dc.publisher.placeNew York
dc.relation.doidoi:10.1145/3290607.3313090
dc.subject.swdComputerunterstütztes Lernenger
dc.subject.swdAssistenzsystemger
dc.subject.swdMensch-Maschine-Kommunikationger
dc.subject.swdComputer Supported Cooperative Workger
dc.subject.swdAmazon Alexager
dc.type.versionpublishedVersion
dcterms.event.date2019-05
dcterms.event.placeGlasgow
dcterms.source.collectionExtended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems, CHI 2019, Glasgow, Scotland, UK, May 04-09, 2019.eng
dcterms.source.editorAMC
dcterms.source.identifierISBN 978-1-4503-5971-9
kup.iskupfalse
dcterms.eventConference on Human Factors in Computing Systems CHI 2019eng
dcterms.source.articlenumberLBW2311


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Namensnennung - Nicht-kommerziell - Weitergabe unter gleichen Bedingungen 4.0 International
Except where otherwise noted, this item's license is described as Namensnennung - Nicht-kommerziell - Weitergabe unter gleichen Bedingungen 4.0 International