Aufsatz
Effects of task interruptions caused by notifications from communication applications on strain and performance
Zusammenfassung
Objectives:
To examine the effect of automatic communication notifications on performance and strain. Because of the benefits of communication, we expected this effect to be moderated by fear of missing out (FoMO) and social norms of responsiveness, expressed in the experience of telepressure.
Methods:
A field experiment (N = 247) was conducted in which participants in the experimental group disabled their notification during 1 day (N = 124).
Results:
The findings revealed that a reduction of notification-caused interruptions is beneficial for performance and reducing strain. The moderating of FoMO and telepressure was significant for performance.
Conclusions:
Based on these findings, reducing the number of notifications is recommended, especially for employee's low in FoMO and medium to high telepressure. Future work needs to analyze the role of anxiety impeding cognitive performance when notifications are disabled.
To examine the effect of automatic communication notifications on performance and strain. Because of the benefits of communication, we expected this effect to be moderated by fear of missing out (FoMO) and social norms of responsiveness, expressed in the experience of telepressure.
Methods:
A field experiment (N = 247) was conducted in which participants in the experimental group disabled their notification during 1 day (N = 124).
Results:
The findings revealed that a reduction of notification-caused interruptions is beneficial for performance and reducing strain. The moderating of FoMO and telepressure was significant for performance.
Conclusions:
Based on these findings, reducing the number of notifications is recommended, especially for employee's low in FoMO and medium to high telepressure. Future work needs to analyze the role of anxiety impeding cognitive performance when notifications are disabled.
Zitierform
In: Journal of Occupational Health Volume 65 / Issue 1 (2023-06-06) eissn:1348-9585Förderhinweis
Gefördert durch den Publikationsfonds der Universität KasselZitieren
@article{doi:10.17170/kobra-202311098988,
author={Ohly, Sandra and Bastin, Luca},
title={Effects of task interruptions caused by notifications from communication applications on strain and performance},
journal={Journal of Occupational Health},
year={2023}
}
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2023-11-09T10:38:15Z 2023-11-09T10:38:15Z 2023-06-06 doi:10.17170/kobra-202311098988 http://hdl.handle.net/123456789/15166 Gefördert durch den Publikationsfonds der Universität Kassel eng Attribution-NonCommercial-NoDerivatives 4.0 International http://creativecommons.org/licenses/by-nc-nd/4.0/ FoMO interruption notification performance social norms telepressure 150 Effects of task interruptions caused by notifications from communication applications on strain and performance Aufsatz Objectives: To examine the effect of automatic communication notifications on performance and strain. Because of the benefits of communication, we expected this effect to be moderated by fear of missing out (FoMO) and social norms of responsiveness, expressed in the experience of telepressure. Methods: A field experiment (N = 247) was conducted in which participants in the experimental group disabled their notification during 1 day (N = 124). Results: The findings revealed that a reduction of notification-caused interruptions is beneficial for performance and reducing strain. The moderating of FoMO and telepressure was significant for performance. Conclusions: Based on these findings, reducing the number of notifications is recommended, especially for employee's low in FoMO and medium to high telepressure. Future work needs to analyze the role of anxiety impeding cognitive performance when notifications are disabled. open access Ohly, Sandra Bastin, Luca 15 Seiten doi:10.1002/1348-9585.12408 Fear of missing out Soziale Norm Leistung Kommunikation publishedVersion eissn:1348-9585 Issue 1 Journal of Occupational Health Volume 65 false e12408
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