Now showing items 1-5 of 5
Same Same But Different? A Two-Foci Perspective on Trust in Information Systems
Trust is one of the most important factors driving the adoption and use of information systems. The goal of this paper is to provide a first evaluation of a conceptual piece claiming a) that users distinguish between their trust in an IS and the provider of this IS and b) that both kinds of trust are important for the success sustainable success of IS providers. To evaluate the claims, a research model is developed and evaluated using data of 234 students during the introduction of a new IS at an European university. ...
A comparison of individual and group behavior in a competition with cheating opportunities
While it is well established that individuals and groups make different economic decisions, the reasons for the behavioral differences are still not fully understood. We experimentally compare individual and group behavior in a competitive setting where cheating can be used to outperform the competitor. Our design allows us to exogenously control for the type of the decision maker, the type of the competitor, and whether the competitor is able to cheat or not. The results show that there is much more cheating in ...
Unlocking Transfer Learning in Argumentation Mining: A Domain-Independent Modelling Approach
(GITO Verlag, 2020)
Argument identification is the fundamental block of every Argumentation Mining pipeline, which in turn is a young upcoming field with multiple applications ranging from strategy support to opinion mining and news fact-checking. We developed a model, which is tackling the two biggest practical and academic challenges of the research field today. First, it addresses the lack of corpus-agnostic models and, second, it tackles the problem of human-labor-intensive NLP models being costly to develop. We do that by suggesting ...
Trust in Smart Personal Assistants: A Systematic Literature Review and Development of a Research Agenda
(GITO Verlag, 2020)
Smart Personal Assistants (SPA) fundamentally influence the way individuals perform tasks, use services and interact with organizations. They thus bear an immense economic and societal potential. However, a lack of trust - rooted in perceptions of uncertainty and risk - when interacting with intelligent computer agents can inhibit their adoption. In this paper, we conduct a systematic literature review to investigate the state of knowledge on trust in SPAs. Based on a concept-centric analysis of 50 papers, we derive ...
The Implications of Feedback Frequency for Employee Creativity
Managers are still floundering when they have to decide on the optimal level of feedback frequency; either when they consider themselves as a source of feedback, but also when they shape the feedback environment of their employees, e.g., by allowing more (or less) frequent customer feedback. Furthermore, given that feedback is a time-consuming task, managers might be reluctant to provide feedback frequently, foregoing a potentially powerful lever for increasing employee creativity. Ultimately, clarifying the ambiguities ...