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Konferenzveröffentlichung
Designing a Conversational Agent as a Formative Course Evaluation Tool
(GITO Verlag, 2020)
Today’s graduating students face ever-changing environments when they enter their job life. Educational institutions must therefore continuously develop their course structure and content in order to prepare their students to be future employees. A very important means for developing the courses is the students’ course evaluations. Due to financial and organizational restrictions, these course evaluations are usually carried out quantitatively and at the end of the semester. However, past research has shown that this ...
Konferenzveröffentlichung
A Conversational Agent to Improve Response Quality in Course Evaluations
(Association for Computing Machinery, 2020)
Recent advances in Natural Language Processing (NLP) bear the opportunity to design new forms of human-computer interaction with conversational interfaces. We hypothesize that these interfaces can interactively engage students to increase response quality of course evaluations in education compared to the common standard of web surveys. Past research indicates that web surveys come with disadvantages, such as poor response quality caused by inattention, survey fatigue or satisficing behavior. To test if conversational ...
Verschiedenartige Texte
References and appendix of "A review of inter-firm relationship quality in supply chains"
(2020)
In this document, we provide a list of references papers contained in our literature review-"A review of inter-firm relationship qality in supply chains" and a table of referenced papers for each analytic categories used for our evaluation of the papers selected for review.
Dissertation
Organizational resilience
(2020)
Typical terms in organizational resilience definitions are maintenance of positive adjustment or bouncing back. They are very vague and need further specification if they are to be understood. At the beginning of my dissertation in 2016 there were hardly any comprehensive conceptual articles and review papers. Now, in 2020, there are some good conceptual articles (Darkow, 2019; Duchek, 2019; Linnenluecke, 2017; Williams et al., 2017) yet few empirical studies (van der Vegt, Essens, Wahlstrom, & Georg, 2015), which ...
Konferenzveröffentlichung
Unleashing the Potential of Conversational Agents for Course Evaluations: Empirical Insights from a Comparison with Web Surveys
(Association for Information Systems, 2020)
Recent advances in Natural Language Processing (NLP) bear the opportunity to design new forms of human-computer interaction with conversational interfaces. However, little is known about how these interfaces change the way users respond in online course evaluations. We aim to explore the effects of conversational agents (CAs) on the response quality of online course evaluations in education compared to the common standard of web surveys. Past research indicates that web surveys come with disadvantages, such as poor ...
Aufsatz
Rechtsverträgliche und qualitätszentrierte Gestaltung für "KI made in Germany"
(2020-02-21)
Künstlich intelligente (KI) Systeme erfreuen sich immer größerer Beliebtheit. Insbesondere smarte persönliche Assistenten (SPAs) von Amazon, Google und vielen weiteren verzeichnen ein stetiges Marktwachstum. Den vielfältigen Potenzialen dieser KI-Systeme stehen jedoch auch zahlreiche Risiken gegenüber. Berichte von Datenpannen und -lecks häufen sich und haben bei Nutzern eine zunehmende Skepsis zur Folge, was zu einem gespaltenen Bild von KI in der Gesellschaft beiträgt. Diesem Problem stellt sich das Forschungsprojekt ...
Konferenzveröffentlichung
SPAM – A Process Model for Developing Smart Personal Assistants
(ScholarSpace, 2020)
Information technology capabilities are growing at an impressive pace and increasingly overstrain the cognitive abilities of users. User assistance systems such as online manuals try to help the user in handling these systems. However, there is strong evidence that traditional user assistance systems are not as effective as intended. With the rise of smart personal assistants, such as Amazon’s Alexa, user assistance systems are becoming more sophisticated by offering a higher degree of interaction and intelligence. ...
Aufsatz
A review of inter-firm relationship quality in supply chains
(2020-03-28)
Purpose – This paper aims to conduct a review of the recent literature on inter-firm relationship quality (RQ) in supply chain (SC) settings.
Design/methodology/approach – 100 English-language scientific publications on inter-firm RQ, published from 2006 to 2015 were selected and analyzed by using a content analysis approach.
Findings – The results of the frequency analysis map the antecedents, dimensions and consequences - particularly the performance and behavioral intentions of collaborating partners - of ...
Konferenzveröffentlichung
Towards a Technique for Modeling New Forms of Collaborative Work Practices – The Facilitation Process Model 2.0
(University of Hawaii at Manoa, Hamilton Library, ScholarSpace, 2020)
Collaboration Engineering (CE) is an approach for the design and deployment of repeatable collaborative work practices that can be executed by practitioners themselves without the ongoing support of external collaboration professionals. A key design activity in CE concerns modeling current and future collaborative work practices. CE researchers and practitioners have used the Facilitation Process Model (FPM) technique. However, this modeling technique suffers from a number of shortcomings to model contemporary ...
Konferenzveröffentlichung
Unlocking Transfer Learning in Argumentation Mining: A Domain-Independent Modelling Approach
(GITO Verlag, 2020)
Argument identification is the fundamental block of every Argumentation Mining pipeline, which in turn is a young upcoming field with multiple applications ranging from strategy support to opinion mining and news fact-checking. We developed a model, which is tackling the two biggest practical and academic challenges of the research field today. First, it addresses the lack of corpus-agnostic models and, second, it tackles the problem of human-labor-intensive NLP models being costly to develop. We do that by suggesting ...