Negative brand meaning co‐creation in social media brand communities: A laddering approach using NVivo

dc.date.accessioned2020-11-25T15:24:58Z
dc.date.available2020-11-25T15:24:58Z
dc.date.issued2019-10-10
dc.description.sponsorshipGefördert im Rahmen des Projekts DEALger
dc.identifierdoi:10.17170/kobra-202011172191
dc.identifier.urihttp://hdl.handle.net/123456789/12031
dc.language.isoengeng
dc.relation.doidoi:10.1002/mar.21273
dc.rightsNamensnennung 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/*
dc.subjectbrand communitieseng
dc.subjectbrand meaning co-creationeng
dc.subjectladdering techniqueeng
dc.subjectNVivoeng
dc.subjectsocial mediaeng
dc.subject.ddc300
dc.subject.swdSocial Mediager
dc.subject.swdBrand communityger
dc.subject.swdMarktforschungger
dc.subject.swdNVivoger
dc.titleNegative brand meaning co‐creation in social media brand communities: A laddering approach using NVivoeng
dc.typeAufsatz
dc.type.versionpublishedVersion
dcterms.abstractSocial media brand communities (SMBCs) have been heralded for their co‐creative, participatory potential whereby consumers actively contribute to the proliferation of meaningful brand avenues in a virtuously circular relationship with brands. Elevated loyalty and enhanced brand equity have been posited repeatedly as likely outcomes of a positively engaged community of brand aficionados. However, evidence to the contrary as negative brand co‐creation or brand co‐destruction has been progressively piling up in the extant literature. This paper contributes to the meaning co‐creation in SMBCs literature primarily on two grounds: first, by offering a methodological framework for adapting the laddering research technique in a mixed methods vein to SMBCs data in a thread‐specific context, by leveraging the analytical capabilities of NVivo CAQDAS software; second, by addressing bottlenecks in the applicability of the proposed methodology in light of negative brand co‐creation.eng
dcterms.accessRightsopen access
dcterms.creatorRossolatos, George
dcterms.source.identifierEISSN 1520-6793
dcterms.source.issueIssue 12
dcterms.source.journalPsychology & Marketing (P&M)eng
dcterms.source.pageinfo1249-1266
dcterms.source.volumeVolume 36
kup.iskupfalse

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