2021-04-152021-04-152018http://hdl.handle.net/123456789/12710engNamensnennung-Nicht-kommerziell 4.0 Internationalhttp://creativecommons.org/licenses/by-nc/4.0/manual assembly operationshuman error probabilitysoftware-based evaluationcustomer requirementscustomer satisfactionKano´s theory620650Adapting Kano's Theory for weighting and implementing customers requirements on a software tool for assessing human reliability in manual assemblyAufsatzMontageHandarbeitMenschliches VersagenWahrscheinlichkeitEvaluationSoftwarewerkzeugVerbraucherzufriedenheitKano-Modell