Zur Kurzanzeige

Why different trust relationships matter for information systems users

dc.date.accessioned2020-10-28T11:43:36Z
dc.date.available2020-10-28T11:43:36Z
dc.date.issued2015-12-08
dc.identifierdoi:10.17170/kobra-202010231992
dc.identifier.urihttp://hdl.handle.net/123456789/11903
dc.descriptionIm Origninal: Creative Commons Attribution 3.0 Unported (CC BY 3.0)ger
dc.language.isoengeng
dc.rightsNamensnennung 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/*
dc.subjecttrusteng
dc.subjectmultiple targets of trusteng
dc.subjectfree simulation experimenteng
dc.subjectnetwork of trusteng
dc.subjecttrust in the information systemeng
dc.subjecttrust in the providereng
dc.subject.ddc300
dc.titleWhy different trust relationships matter for information systems userseng
dc.typeAufsatz
dcterms.abstractTechnology acceptance research has shown that trust is an important factor fostering use of information systems (IS). As a result, numerous IS researchers have studied factors that build trust in IS. However, IS research on trust has mainly focused on the trust relationship between the user and the IS itself, largely neglecting that other targets of trust might also drive IS use from a user’s point of view. Accordingly, we investigate the importance of different targets of trust in IS use. Therefore, we use the concept of a network of trust and identify four different targets of trust that are prevalent from a user’s point of view. Afterwards, we develop our research model and evaluate it using a free simulation experiment. The results show that multiple targets of trust are important in the context of IS use. In particular, we highlight the importance of a second target – trust in the provider – which is equally important as trust in the IS itself. Consequently, IS providers should focus not only on fostering users’ trust in their IS but also on positioning themselves as trustworthy providers. In addition, we show that a third target – trust in the Internet – has significant indirect effects on multiple constructs that impact IS use.eng
dcterms.accessRightsopen access
dcterms.creatorSöllner, Matthias
dcterms.creatorHoffmann, Axel
dcterms.creatorLeimeister, Jan Marco
dc.relation.doidoi:10.1057/ejis.2015.17
dc.subject.swdVertrauenger
dc.subject.swdInformationssystemger
dc.subject.swdProviderger
dc.subject.swdBenutzerger
dc.type.versionpublishedVersion
dcterms.source.identifierEISSN 1476-9344
dcterms.source.issueIssue 3
dcterms.source.journalEuropean Journal of Information Systemseng
dcterms.source.pageinfo274-287
dcterms.source.volumeVolume 25
kup.iskupfalse


Dateien zu dieser Ressource

Thumbnail
Name:
license_rdf
Größe:
908Bytes
Format:
application/rdf+xml
Öffnen
Thumbnail
Name:
Soellner2016_Article_WhyDiffer ...
Größe:
328.0Kb
Format:
PDF
Öffnen

Das Dokument erscheint in:

Zur Kurzanzeige

Namensnennung 4.0 International
Solange nicht anders angezeigt, wird die Lizenz wie folgt beschrieben: Namensnennung 4.0 International