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Development of a Passenger Assistance System to Increase the Attractiveness of Local Public Transport

dc.date.accessioned2022-04-26T12:31:48Z
dc.date.available2022-04-26T12:31:48Z
dc.date.issued2022-03-22
dc.identifierdoi:10.17170/kobra-202204206052
dc.identifier.urihttp://hdl.handle.net/123456789/13789
dc.description.sponsorshipGefördert durch den Publikationsfonds der Universität Kasselger
dc.language.isoengeng
dc.rightsNamensnennung 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/*
dc.subjectpublic transporteng
dc.subjectsustainable mobilityeng
dc.subjectassistance systemeng
dc.subjectoccupancy forecasteng
dc.subjectpassenger informationeng
dc.subject.ddc380
dc.subject.ddc620
dc.titleDevelopment of a Passenger Assistance System to Increase the Attractiveness of Local Public Transporteng
dc.typeAufsatz
dcterms.abstractIn this paper, we present a concept for an assistance system for public transport passengers currently being developed for Kassel, Germany, and its surrounding area. The assistance system aims at increasing the attractiveness of local public transport by reducing barriers to use, thus promoting sustainable travel behavior. Three main barriers were identified: crowded vehicles, missed connections, and inconveniences in the transportation of shopping bags and luggage. To tackle these issues, three assistance system services were conceptualized: the occupancy rate informing passengers about the occupancy level of vehicles, the transfer connection monitor and secure system giving passengers the option to communicate transfer connection requests, and the delivery service allowing the use of public transport while shopping without the need to transport purchased goods. The three services are presented in detail along with the user interfaces they will be integrated into. Moreover, for the further implementation of the assistance system, a user requirement analysis is outlined. We finally give an overview and outlook regarding the implementation and evaluation of the concept in laboratory studies and a one-year field study.eng
dcterms.accessRightsopen access
dcterms.creatorFaulhaber, Anja K.
dcterms.creatorHegenberg, Jens
dcterms.creatorKahnt, Sophie Elise
dcterms.creatorLambrecht, Franz
dcterms.creatorLeonhäuser, Daniel
dcterms.creatorSaake, Stefan
dcterms.creatorWehr, Franka
dcterms.creatorSchmidt, Ludger
dcterms.creatorSommer, Carsten
dc.relation.doidoi:10.3390/su14074151
dc.subject.swdÖffentlicher Personennahverkehrger
dc.subject.swdNachhaltigkeitger
dc.subject.swdMobilitätger
dc.subject.swdAssistenzsystemger
dc.subject.swdAuslastungger
dc.subject.swdPrognoseger
dc.subject.swdFahrgastinformationger
dc.type.versionpublishedVersion
dcterms.source.identifiereissn:2071-1050
dcterms.source.issueIssue 7
dcterms.source.journalSustainabilityeng
dcterms.source.volumeVolume 14
kup.iskupfalse
dcterms.source.articlenumber4151


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