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Zeitschrift
Jahresbericht 2018
(Universität Kassel, Fachbereich Wirtschaftswissenschaften, 2019)
Working paper
Transparenz im Markt der Contemporary Art
(2019)
Der Markt der Contemporary Art wächst enorm – die digitale Revolution forciert die Ent-wicklung. Doch von (Preis-) Transparenz kann keine Rede sein. Käufer und Sammler bewegen sich in einem “opaquen“ Raum – mit äußerst geringer Marktinformation.
Konferenzveröffentlichung
Classifying Smart Personal Assistants: An Empirical Cluster Analysis
(University of Hawaii at Manoa, Hamilton Library, ScholarSpace, 2019)
The digital age has yielded systems that increasingly reduce the complexity of our everyday lives. As such, smart personal assistants such as Amazon’s Alexa or Apple’s Siri combine the comfort of intuitive natural language interaction with the utility of personalized and situation-dependent information and service provision. However, research on SPAs is becoming increasingly complex and opaque. To reduce complexity, this paper introduces a classification system for SPAs. Based on a systematic literature review, a ...
Konferenzveröffentlichung
Not All Reviews are Equal - a Literature Review on Online Review Helpfulness
(Association for Information Systems, 2019)
The amount of online reviews is growing significantly. Between 2014 and 2017, the number of reviews for TripAdvisor grew by 300% and for Yelp by 208%. However, not all online reviews are equally valuable. Some reviews are perceived to be more helpful or trustworthy then others. Hence, plethora of scholars have investigated the role of online reviews and researched factors and characteristics determining its helpfulness. Nevertheless, mixed findings were found. Consequently, the purpose of our paper is to present a ...
Konferenzveröffentlichung
Towards A Taxonomy of Text Mining Features
(Association for Information Systems, 2019)
Recently, text mining has received special attention from both researchers and practitioners, since it enables the development of intelligent and automated services. Text mining has been influenced by different disciplines like computer science, statistics, computational linguistics and library and information sciences. However, text mining features that evolved in one particular discipline are often unknown or rarely used in the other disciplines. No scientific feature framework exits which facilitates costly feature ...
Konferenzveröffentlichung
Gestaltung smarter persönlicher Assistenten zwischen Rechtsverträglichkeit und Dienstleistungsqualität
(Gesellschaft für Informatik e.V. (GI), 2019)
Smarte persönliche Assistenten von Amazon, Google und zahlreichen anderen Anbietern ermöglichen es, qualitativ hochwertige elektronische Dienstleistungen anzubieten. Gleichzeitig bringen diese Systeme auch viele Risiken mit sich. Berichte von diskriminierenden oder unverständlichem Systemverhalten häufen sich und verursachen Skepsis in der Gesellschaft. Diesen Problemen kann mit einer gleichermaßen rechtsverträglichen und qualitätsorientierten ITGestaltung entgegengewirkt werden. In diesem Beitrag werden Rechtsvert ...
Konferenzveröffentlichung
Alexa, Can You Help Me Solve That Problem? - Understanding the Value of Smart Personal Assistants as Tutors for Complex Problem Tasks
(universi - Universitätsverlag Siegen, 2019)
In recent decades, the number of students per lecturer at universities has constantly risen. In these learning scenarios, individual lecturer support for helping students actively acquiring new knowledge is hardly possible. However, active student behavior is necessary for successful learning. Smart Personal Assistants such as Amazon’s Alexa or Google’s Home promise to fill this gap by being students’ individual tutors. In order to understand what students expect from Smart Personal Assistants as tutors and how they ...
Konferenzveröffentlichung
Alexa, Can You Help Us Solve This Problem? How Conversations With Smart Personal Assistant Tutors Increase Task Group Outcomes
(Association for Computing Machinery, 2019)
Despite a growing body of research about the design and use of Smart Personal Assistants, existing work has mainly focused on their use as task support for individual users in rather simple problem scenarios. Less is known about their ability to improve collaboration among multiple users in more complex problem settings. In our study, we directly compare 21 groups who either use a Smart Personal Assistant tutor or a human tutor when solving a problem task. The results indicate that groups interacting with Smart ...
Aufsatz
Machines as teammates: A research agenda on AI in team collaboration
(2019-07-06)
What if artificial intelligence (AI) machines became teammates rather than tools? This paper reports on an international initiative by 65 collaboration scientists to develop a research agenda for exploring the potential risks and benefits of machines as teammates (MaT). They generated 819 research questions. A subteam of 12 converged them to a research agenda comprising three design areas – Machine artifact, Collaboration, and Institution – and 17 dualities – significant effects with the potential for benefit or harm. ...
Konferenzveröffentlichung
Insights into Using IT-Based Peer Feedback to Practice the Students Providing Feedback Skill
(University of Hawaii at Manoa, Hamilton Library, ScholarSpace, 2019)
The skills students need nowadays have changed over the last decades. The required skills are shifting more and more towards higher order thinking skills, such as critical thinking, collaboration and communication. One of the main ways of practicing these skills is through formative feedback, which consists of self-assessment and peer-assessment in our setting.
However, today’s lecturers are facing the challenge that the number of students per lecture is continuously increasing, while the available budget is stagnating. ...