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Aufsatz
On the track of human errors - Procedure and results of an innovative assembly planning method
(2018-03-07)
Manual assembly operations are the endmost place of the production process and with it represent a melting pot for organizational, time-related and qualitative errors of manufacturing. Because competitive advantages are increasingly determined in the manual assembly, the creation of economical and reliable work steps is of fundamental importance for future business success. For that reason, at the institute of the authors, a procedure has been developed to use the knowledge of the Expert System for Task Taxonomy that ...
Teil eines Buches
Anforderungsklassifizierung in der Fahrdynamik und Fahrerassistenz als Grundlage einer kundenorientierten Produktqualität und Kundenzufriedenheit
(kassel university press, 2016)
Die BMW Group zählt zu den weltweit führenden Herstellern von Premiumprodukten und Anbietern von Mobilitätsdienstleistungen in der Automobilindustrie. Durch zunehmende Qualitätsansprüche der Kunden gewinnt auch die Anforderungsklassifizierung an Bedeutung. Gerade in Zeiten steigenden Wettbewerbsdrucks und kürzeren Innovationszyklen ist eine genaue Kenntnis der kundenseitigen Anforderungsmerkmale und deren Auswirkungen auf die produktbezogene Qualitätswahrnehmung und Kundenzufriedenheit von großer Bedeutung. Die ...
Aufsatz
Adapting Kano's Theory for weighting and implementing customers requirements on a software tool for assessing human reliability in manual assembly
(2018)
The following paper illustrates the conception of an Excel-based software tool developed to predict human error probabilities in manual assembly lines. In this regard, the paper clearifies how reliable risk analyses of manual work tasks can be carried out with the help of a software tool. Furthermore, to initiate a high user-friendliness, a high acceptance and a high level of dissemination, this paper deals with a Kano survey concerning customer requirements on the developed software tool. As a result, it will be ...
Aufsatz
Quality Criteria for Enterprise Modelling in the context of networked Enterprises
(2007-01-22)
The capability for collaboration is a key success factor for networked enterprises. The paper introduces a methodology supporting the application of Enterprise Modelling in order to improve the maturity for collaboration. The methodology considers the current status of maturity for interoperability for deducing the right modelling approach. The approach is combined with quality criteria of the models in order to guide the modelling process. Both the deducing approach and the quality criteria are related to the levels ...
Working paper
Enterprise Modelling Approach based on Maturity and Business Scope perspectives
(2008-02-19)
This paper introduces a framework that supports users to implement enterprise modelling within collaborative companies. These enterprise models are the basis for a holistic interoperability measurement and management methodology which will be presented in the second part of the paper.
The discipline of enterprise modelling aims at capturing all dimensions of an enterprise in a simplified model. Thus enterprise models are the appropriate basis for managing collaborative enterprise as they reduce the complexity of ...
Aufsatz
Enterprise Engineering Method supporting Six Sigma Approach
(2007-01-22)
Enterprise Modeling (EM) is currently in operation either as a technique to represent and understand the structure and behavior of the enterprise, or as a technique to analyze business processes, and in many cases as support technique for business process reengineering. However, EM architectures and methodes for Enterprise Engineering can also used to support new management techniques like SIX SIGMA, because these new techniques need a clear, transparent and integrated definition and description of the business ...
Working paper
Organizational excellence through quality governance
(2008-02-19)
This paper provides an overview of an Enterprise Engineering method called IEM (Integrated Enterprise Modeling) and it describes the usage of SIX SIGMA approach for performance measurement of an enterprise. Based on these two instruments a methodology including procedure and tools is developed, which allows enterprises to define their adequate quality criteria for performance, to measure performance and quality and to derive reasonable actions to take for optimization. Determination of adequate quality and performance ...
Aufsatz
Quality Governance based on Enterprise Engineering Method and Six Sigma Approach
(2007-01-22)
Enterprise Modeling (EM) is currently in operation either as a technique to represent and understand the structure and behavior of the enterprise, or as a technique to analyze business processes, and in many cases as support technique for business process reengineering. However, EM architectures and methods for Enterprise Engineering can also used to support new management techniques like SIX SIGMA, because these new techniques need a clear, transparent and integrated definition and description of the business ...