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dc.date.accessioned2020-10-22T14:03:49Z
dc.date.available2020-10-22T14:03:49Z
dc.date.issued2020-01-07
dc.identifierdoi:10.17170/kobra-202010211983
dc.identifier.urihttp://hdl.handle.net/123456789/11889
dc.language.isoengeng
dc.publisherScholarSpace
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.subjectadvances in research on trusteng
dc.subjecttrust systemseng
dc.subjectdigital technologieseng
dc.subjectinformation systemeng
dc.subjectinterpersonal trust theoryeng
dc.subjectlongitudinal field studyeng
dc.subjecttrusteng
dc.subject.ddc004
dc.subject.ddc300
dc.titleSame Same But Different? A Two-Foci Perspective on Trust in Information Systemseng
dc.typeKonferenzveröffentlichung
dcterms.abstractTrust is one of the most important factors driving the adoption and use of information systems. The goal of this paper is to provide a first evaluation of a conceptual piece claiming a) that users distinguish between their trust in an IS and the provider of this IS and b) that both kinds of trust are important for the success sustainable success of IS providers. To evaluate the claims, a research model is developed and evaluated using data of 234 students during the introduction of a new IS at an European university. The results provide support for both claims, since the correlation between the two trust constructs is low, and the nomological networks differ. Regarding the importance of both constructs, trust in the IS is found to have an important impact of the use of the IS, whereas trust in the provider is a major driver of the users’ loyalty.eng
dcterms.accessRightsopen access
dcterms.creatorSöllner, Matthias
dc.publisher.placeHonolulu, Hawaii
dc.relation.doidoi:10.24251/HICSS.2020.630
dc.subject.swdInformationssystemger
dc.subject.swdProviderger
dc.subject.swdVertrauenger
dc.type.versionpublishedVersion
dcterms.event.date2020-01
dcterms.event.placeWailea, Hawaii
dcterms.source.collectionProceedings of the 53rd Annual Hawaii International Conference on System Scienceseng
dcterms.source.editorHawaii International Conference on System Sciences
dcterms.source.identifierisbn:978-0-9981331-3-3
dcterms.source.pageinfo5129-5138
kup.iskupfalse
dcterms.eventHawaii International Conference on System Sciences 2020ger


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