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Dissertation
Organizational resilience
(2020)
Typical terms in organizational resilience definitions are maintenance of positive adjustment or bouncing back. They are very vague and need further specification if they are to be understood. At the beginning of my dissertation in 2016 there were hardly any comprehensive conceptual articles and review papers. Now, in 2020, there are some good conceptual articles (Darkow, 2019; Duchek, 2019; Linnenluecke, 2017; Williams et al., 2017) yet few empirical studies (van der Vegt, Essens, Wahlstrom, & Georg, 2015), which ...
Konferenzveröffentlichung
Unleashing the Potential of Conversational Agents for Course Evaluations: Empirical Insights from a Comparison with Web Surveys
(Association for Information Systems, 2020)
Recent advances in Natural Language Processing (NLP) bear the opportunity to design new forms of human-computer interaction with conversational interfaces. However, little is known about how these interfaces change the way users respond in online course evaluations. We aim to explore the effects of conversational agents (CAs) on the response quality of online course evaluations in education compared to the common standard of web surveys. Past research indicates that web surveys come with disadvantages, such as poor ...
Aufsatz
Rechtsverträgliche und qualitätszentrierte Gestaltung für "KI made in Germany"
(2020-02-21)
Künstlich intelligente (KI) Systeme erfreuen sich immer größerer Beliebtheit. Insbesondere smarte persönliche Assistenten (SPAs) von Amazon, Google und vielen weiteren verzeichnen ein stetiges Marktwachstum. Den vielfältigen Potenzialen dieser KI-Systeme stehen jedoch auch zahlreiche Risiken gegenüber. Berichte von Datenpannen und -lecks häufen sich und haben bei Nutzern eine zunehmende Skepsis zur Folge, was zu einem gespaltenen Bild von KI in der Gesellschaft beiträgt. Diesem Problem stellt sich das Forschungsprojekt ...
Konferenzveröffentlichung
SPAM – A Process Model for Developing Smart Personal Assistants
(ScholarSpace, 2020)
Information technology capabilities are growing at an impressive pace and increasingly overstrain the cognitive abilities of users. User assistance systems such as online manuals try to help the user in handling these systems. However, there is strong evidence that traditional user assistance systems are not as effective as intended. With the rise of smart personal assistants, such as Amazon’s Alexa, user assistance systems are becoming more sophisticated by offering a higher degree of interaction and intelligence. ...
Konferenzveröffentlichung
Towards Empowering Educators to Create their own Smart Personal Assistants
(ScholarSpace, 2020)
Despite a growing body of research about the design and use of Smart Personal Assistants such as Amazon’s Alexa or Google’s Assistant, little is known about their ability to help educators offering individual support in large-scale learning environments. Smart Personal Assistant ecosystems empower educators to develop their own agents without deep technological knowledge. The objective of this paper is to design and validate a method that helps educators to create Smart Personal Assistants as learning tutors. Using ...
Konferenzveröffentlichung
Towards a Technique for Modeling New Forms of Collaborative Work Practices – The Facilitation Process Model 2.0
(University of Hawaii at Manoa, Hamilton Library, ScholarSpace, 2020)
Collaboration Engineering (CE) is an approach for the design and deployment of repeatable collaborative work practices that can be executed by practitioners themselves without the ongoing support of external collaboration professionals. A key design activity in CE concerns modeling current and future collaborative work practices. CE researchers and practitioners have used the Facilitation Process Model (FPM) technique. However, this modeling technique suffers from a number of shortcomings to model contemporary ...
Aufsatz
A comparison of individual and group behavior in a competition with cheating opportunities
(2020)
While it is well established that individuals and groups make different economic decisions, the reasons for the behavioral differences are still not fully understood. We experimentally compare individual and group behavior in a competitive setting where cheating can be used to outperform the competitor. Our design allows us to exogenously control for the type of the decision maker, the type of the competitor, and whether the competitor is able to cheat or not. The results show that there is much more cheating in ...
Aufsatz
A review of inter-firm relationship quality in supply chains
(2020-03-28)
Purpose – This paper aims to conduct a review of the recent literature on inter-firm relationship quality (RQ) in supply chain (SC) settings.
Design/methodology/approach – 100 English-language scientific publications on inter-firm RQ, published from 2006 to 2015 were selected and analyzed by using a content analysis approach.
Findings – The results of the frequency analysis map the antecedents, dimensions and consequences - particularly the performance and behavioral intentions of collaborating partners - of ...
Aufsatz
Responsibility and prosocial behavior - Experimental evidence on charitable donations by individuals and group representatives
(2020-11-13)
In this paper we present a lab-in-the-field experiment with a large and diverse sample to compare charitable donations when individuals decide for themselves only and when they decide as a group representative. In contrast to the previous literature, we find that individuals make greater charitable contributions when they decide as a group representative than when they decide alone. This result demonstrates that being responsible for a group does not always lead to more selfish behavior.
Dissertation
Quantitative analysis of the Interbank credit market e-MID in the high frequency domain
(2020)
Interbankenkreditmärkte, und vor allem das ungesicherte übernacht-Segment, gelten aus verschiedenen Blickwinkeln als wichtig für das gesamte Finanzsystem. So können Banken an diesen Märkten effizient Liquidität handeln oder dadurch Verpflichtungen in Zahlungs- und Abrechnungssystemen einhalten. Distorsionen in der Liquiditätsbeschaffung haben dabei negative Auswirkungen auch auf der mikroökonomischen Ebene, da diese die Kreditkonditi-onen von Haushalten und Firmen beeinflussen. Da Interbankenkreditmärkte als der erste ...