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Aufsatz
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Process is King: Evaluating the Performance of Technology-mediated Learning in Vocational Software Training
(2018-09-01)
Technology-mediated learning (TML) is a major trend in education, since it allows to integrate the strengths of traditional- and IT-based learning activities. However, TML providers still struggle in identifying areas for improvement in their TML offerings. One reason for their struggles is inconsistencies in the literature regarding drivers of TML performance. Prior research suggests that these inconsistencies in TML literature might stem from neglecting the importance of considering the process perspective in ...
Aufsatz
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Machines as teammates: A research agenda on AI in team collaboration
(2019-07-06)
What if artificial intelligence (AI) machines became teammates rather than tools? This paper reports on an international initiative by 65 collaboration scientists to develop a research agenda for exploring the potential risks and benefits of machines as teammates (MaT). They generated 819 research questions. A subteam of 12 converged them to a research agenda comprising three design areas – Machine artifact, Collaboration, and Institution – and 17 dualities – significant effects with the potential for benefit or harm. ...
Aufsatz
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Why different trust relationships matter for information systems users
(2015-12-08)
Technology acceptance research has shown that trust is an important factor fostering use of information systems (IS). As a result, numerous IS researchers have studied factors that build trust in IS. However, IS research on trust has mainly focused on the trust relationship between the user and the IS itself, largely neglecting that other targets of trust might also drive IS use from a user’s point of view. Accordingly, we investigate the importance of different targets of trust in IS use. Therefore, we use the concept ...
Konferenzveröffentlichung
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Towards a Technique for Modeling New Forms of Collaborative Work Practices – The Facilitation Process Model 2.0
(University of Hawaii at Manoa, Hamilton Library, ScholarSpace, 2020)
Collaboration Engineering (CE) is an approach for the design and deployment of repeatable collaborative work practices that can be executed by practitioners themselves without the ongoing support of external collaboration professionals. A key design activity in CE concerns modeling current and future collaborative work practices. CE researchers and practitioners have used the Facilitation Process Model (FPM) technique. However, this modeling technique suffers from a number of shortcomings to model contemporary ...
Konferenzveröffentlichung
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Insights into Using IT-Based Peer Feedback to Practice the Students Providing Feedback Skill
(University of Hawaii at Manoa, Hamilton Library, ScholarSpace, 2019)
The skills students need nowadays have changed over the last decades. The required skills are shifting more and more towards higher order thinking skills, such as critical thinking, collaboration and communication. One of the main ways of practicing these skills is through formative feedback, which consists of self-assessment and peer-assessment in our setting.
However, today’s lecturers are facing the challenge that the number of students per lecture is continuously increasing, while the available budget is stagnating. ...
Dissertation
Die Business Community als CRM-Instrument unter besonderer Berücksichtigung von Business Intelligence Technologien
(2006-04-05)
Das Management von Kundenbeziehungen hat sich in der klassischen Ökonomie unter dem Begriff »Customer Relationship Management« (kurz: CRM) etabliert und sich in den letzten Jahren als erfolgreicher
Ansatz erwiesen. In der grundlegenden Zielsetzung, wertvolle, d.h. profitable und kreditwürdige Kunden an ein Unternehmen zu binden, kommen Business-Intelligence Technologien zur Generierung von Kundenwissen aus kundenbezogenen Daten zum Einsatz.
Als technologische Plattform der Kommunikation und Interaktion gewähren ...
Aufsatz
Trust
(2016-10)
Trust is the enabler of social interaction. Although the origins of research on trust traditionally lie outside the Information Systems (IS) domain, the importance of trust for IS research rapidly grew in the late 1990s, and it is still growing with the increasing ubiquity and advancement of technology in organizations, virtual teams, online markets, and user-technology interactions. Theoretically, the central role of trust is tied to the growing social change that Information and Communication Technology (ICT) has ...
Konferenzveröffentlichung
Unlocking Transfer Learning in Argumentation Mining: A Domain-Independent Modelling Approach
(GITO Verlag, 2020)
Argument identification is the fundamental block of every Argumentation Mining pipeline, which in turn is a young upcoming field with multiple applications ranging from strategy support to opinion mining and news fact-checking. We developed a model, which is tackling the two biggest practical and academic challenges of the research field today. First, it addresses the lack of corpus-agnostic models and, second, it tackles the problem of human-labor-intensive NLP models being costly to develop. We do that by suggesting ...
Konferenzveröffentlichung
Systematische Entwicklung eines Lerntools zur Erhöhung der Argumentationsfähigkeiten von Studierenden
(GITO Verlag, 2020)
Die Digitalisierung führt zu neuen Anforderungen an Fähigkeiten und Kenntnissen, die Studierende in ihrem zukünftigen Berufsleben benötigen. Metakognitive Lernkompetenzen und Higher Order Thinking Skills werden dabei immer wichtiger, um Herausforderungen der Zukunft zu lösen. Eine Unterklasse dieser Fähigkeiten, die wesentlich zu Kommunikation, Kollaboration und Problemlösung beiträgt, ist die Fähigkeit, strukturiert und reflektierend zu argumentieren. Bildungseinrichtungen haben jedoch Schwierigkeiten, die für die ...
Aufsatz
Individual Appropriation of Learning Management Systems — Antecedents and Consequences
(2017-01-10)
IT support in the learning process constitutes a key factor for the success of innovative teaching/learning scenarios. To ensure learning success in innovative teaching/learning scenarios, learners need to faithfully apply learning management systems (LMS). However, we lack theoretical insights into which factors affect whether they do so. To help solve this issue, we first used adaptive structuration theory to identify antecedents and consequences regarding faithful LMS appropriation and embed them into a theoretical ...