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Towards a Technique for Modeling New Forms of Collaborative Work Practices – The Facilitation Process Model 2.0
(University of Hawaii at Manoa, Hamilton Library, ScholarSpace, 2020)
Collaboration Engineering (CE) is an approach for the design and deployment of repeatable collaborative work practices that can be executed by practitioners themselves without the ongoing support of external collaboration professionals. A key design activity in CE concerns modeling current and future collaborative work practices. CE researchers and practitioners have used the Facilitation Process Model (FPM) technique. However, this modeling technique suffers from a number of shortcomings to model contemporary ...
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Towards A Taxonomy of Text Mining Features
(Association for Information Systems, 2019)
Recently, text mining has received special attention from both researchers and practitioners, since it enables the development of intelligent and automated services. Text mining has been influenced by different disciplines like computer science, statistics, computational linguistics and library and information sciences. However, text mining features that evolved in one particular discipline are often unknown or rarely used in the other disciplines. No scientific feature framework exits which facilitates costly feature ...
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Not All Reviews are Equal - a Literature Review on Online Review Helpfulness
(Association for Information Systems, 2019)
The amount of online reviews is growing significantly. Between 2014 and 2017, the number of reviews for TripAdvisor grew by 300% and for Yelp by 208%. However, not all online reviews are equally valuable. Some reviews are perceived to be more helpful or trustworthy then others. Hence, plethora of scholars have investigated the role of online reviews and researched factors and characteristics determining its helpfulness. Nevertheless, mixed findings were found. Consequently, the purpose of our paper is to present a ...
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Engaging Learners in Online Video Lectures with Dynamically Scaffolding Conversational Agents
(Association for Information Systems, 2020)
Online education creates new opportunities for learners, which has led to sharply increasing enrollment in the last few years. Despite these benefits, past research shows that the lack of individual interaction with educators creates low learner engagement that leads to high attrition rates, which remains a major challenge in the field. Dynamically scaffolding conversational agents built into online video lectures promise to address this problem by individually interacting with learners, similar to educators’ scaffolding ...
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Using Smart Personal Assistants for Online Learning Activities: What benefits can we expect?
(GITO Verlag, 2020)
With the increasing popularity of massive open online courses, universities are able to reach a wider audience without restriction and for comparably low costs. However, in these learning environments, educators are hardly able to offer individual support to their learners. According to learning theory, the lack of individual support in online learning environments can considerably limit learning success. In our paper, we argue that new emerging Smart Personal Assistants (SPAs) have the capabilities to address this ...
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Designing a Conversational Agent as a Formative Course Evaluation Tool
(GITO Verlag, 2020)
Today’s graduating students face ever-changing environments when they enter their job life. Educational institutions must therefore continuously develop their course structure and content in order to prepare their students to be future employees. A very important means for developing the courses is the students’ course evaluations. Due to financial and organizational restrictions, these course evaluations are usually carried out quantitatively and at the end of the semester. However, past research has shown that this ...
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Unlocking Transfer Learning in Argumentation Mining: A Domain-Independent Modelling Approach
(GITO Verlag, 2020)
Argument identification is the fundamental block of every Argumentation Mining pipeline, which in turn is a young upcoming field with multiple applications ranging from strategy support to opinion mining and news fact-checking. We developed a model, which is tackling the two biggest practical and academic challenges of the research field today. First, it addresses the lack of corpus-agnostic models and, second, it tackles the problem of human-labor-intensive NLP models being costly to develop. We do that by suggesting ...
Konferenzveröffentlichung
Systematische Entwicklung eines Lerntools zur Erhöhung der Argumentationsfähigkeiten von Studierenden
(GITO Verlag, 2020)
Die Digitalisierung führt zu neuen Anforderungen an Fähigkeiten und Kenntnissen, die Studierende in ihrem zukünftigen Berufsleben benötigen. Metakognitive Lernkompetenzen und Higher Order Thinking Skills werden dabei immer wichtiger, um Herausforderungen der Zukunft zu lösen. Eine Unterklasse dieser Fähigkeiten, die wesentlich zu Kommunikation, Kollaboration und Problemlösung beiträgt, ist die Fähigkeit, strukturiert und reflektierend zu argumentieren. Bildungseinrichtungen haben jedoch Schwierigkeiten, die für die ...