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Zeitschrift
Jahresbericht 2018
(Universität Kassel, Fachbereich Wirtschaftswissenschaften, 2019)
Zeitschrift
Jahresbericht 2022
(Universität Kassel, Fachbereich Wirtschaftswissenschaften, 2023)
Zeitschrift
Jahresbericht 2023
(Universität Kassel, Fachbereich Wirtschaftswissenschaften, 2024)
Konferenzveröffentlichung
Same Same But Different? A Two-Foci Perspective on Trust in Information Systems
(ScholarSpace, 2020-01-07)
Trust is one of the most important factors driving the adoption and use of information systems. The goal of this paper is to provide a first evaluation of a conceptual piece claiming a) that users distinguish between their trust in an IS and the provider of this IS and b) that both kinds of trust are important for the success sustainable success of IS providers. To evaluate the claims, a research model is developed and evaluated using data of 234 students during the introduction of a new IS at an European university. ...
Dissertation
Accelerating Entrepreneurial Decision-Making Through Hybrid Intelligence
(2020)
Purpose: Previous studies revealed that around 75 percent of all start-ups fail at an early stage. One main reason for this tremendous failure rate is that entrepreneurs are typically confronted with high levels of uncertainty about the viability of their proposed business idea. Following this argumentation, entrepreneurial decision-making can be defined as complex decision-making problem under both risk and uncertainty. While risk includes quantifiable probabilities, uncertainty describes situations where neither ...
Konferenzveröffentlichung
Engaging Learners in Online Video Lectures with Dynamically Scaffolding Conversational Agents
(Association for Information Systems, 2020)
Online education creates new opportunities for learners, which has led to sharply increasing enrollment in the last few years. Despite these benefits, past research shows that the lack of individual interaction with educators creates low learner engagement that leads to high attrition rates, which remains a major challenge in the field. Dynamically scaffolding conversational agents built into online video lectures promise to address this problem by individually interacting with learners, similar to educators’ scaffolding ...
Konferenzveröffentlichung
Classifying Smart Personal Assistants: An Empirical Cluster Analysis
(University of Hawaii at Manoa, Hamilton Library, ScholarSpace, 2019)
The digital age has yielded systems that increasingly reduce the complexity of our everyday lives. As such, smart personal assistants such as Amazon’s Alexa or Apple’s Siri combine the comfort of intuitive natural language interaction with the utility of personalized and situation-dependent information and service provision. However, research on SPAs is becoming increasingly complex and opaque. To reduce complexity, this paper introduces a classification system for SPAs. Based on a systematic literature review, a ...
Konferenzveröffentlichung
Towards Empowering Educators to Create their own Smart Personal Assistants
(ScholarSpace, 2020)
Despite a growing body of research about the design and use of Smart Personal Assistants such as Amazon’s Alexa or Google’s Assistant, little is known about their ability to help educators offering individual support in large-scale learning environments. Smart Personal Assistant ecosystems empower educators to develop their own agents without deep technological knowledge. The objective of this paper is to design and validate a method that helps educators to create Smart Personal Assistants as learning tutors. Using ...
Konferenzveröffentlichung
Not All Reviews are Equal - a Literature Review on Online Review Helpfulness
(Association for Information Systems, 2019)
The amount of online reviews is growing significantly. Between 2014 and 2017, the number of reviews for TripAdvisor grew by 300% and for Yelp by 208%. However, not all online reviews are equally valuable. Some reviews are perceived to be more helpful or trustworthy then others. Hence, plethora of scholars have investigated the role of online reviews and researched factors and characteristics determining its helpfulness. Nevertheless, mixed findings were found. Consequently, the purpose of our paper is to present a ...
Konferenzveröffentlichung
Towards A Taxonomy of Text Mining Features
(Association for Information Systems, 2019)
Recently, text mining has received special attention from both researchers and practitioners, since it enables the development of intelligent and automated services. Text mining has been influenced by different disciplines like computer science, statistics, computational linguistics and library and information sciences. However, text mining features that evolved in one particular discipline are often unknown or rarely used in the other disciplines. No scientific feature framework exits which facilitates costly feature ...